The Association of Hellenic Tourist Enterprises (SETE) announced the launch of initiatives aimed at limiting the impact on Greek tourism by the spread of coronavirus.
They provide for a more flexible cancellation policy for tourist accommodation in co-operation with travel agencies, whenever necessary.
As the Association points out, at this juncture a series of initiatives is needed to help reduce the impact on tourism, which is the main driver of the Greek economy. Given the decline in international travelling, concrete actions are needed to facilitate or even encourage public decision-making.
This, in conjunction with similar policies from other sectors of the tourism industry, could help maintain and encourage bookings.
As a first step, a more flexible cancellation policy is proposed for tourist accommodations in cooperation with the tourist agencies, where necessary. Specifically, for bookings for stays until 31 May 2020 an amendment to the cancellation policy is proposed for both individual and group bookings, as follows:
-Seasonal tourist accommodation/resorts: Free cancellation 7 days before arrival. In this case, the advance payment will be refunded.
-All-year round tourist accommodation in urban centers: Free cancellation 24 hours prior to arrival. In this case, the advance payment will be refunded.
-All-year round tourist accommodation in mountainous and semi-mountainous areas: Free cancellation 48 hours prior to arrival. In this case, the advance payment will be refunded.
This cancellation policy is also proposed to apply to bookings that have already been made and for which free cancellation still applies.
Tourism agencies play an important role throughout this effort and are encouraged to implement any kind of change that will be adopted in the policy of cancellation of tourist accommodations. At the same time, efforts are being made to meet with representatives of the larger European TOs in order to request their own participation in this effort. /ibna